Case Study: Gelato Messina achieves streamlined time and attendance and tighter cost control with Deputy

Time and attendance management at Messina is now a piece of cake with Deputy

Gelato Messina, founded in 2002, is a fast‑growing gelato bar with multiple locations in Australia and overseas and a team of 120+ staff. Rapid expansion exposed weaknesses in its largely manual, paper‑based rostering and time‑tracking systems, making shift planning slow, error‑prone and difficult to manage across stores.

Implementing Deputy (with Xero integration) let staff submit availability, managers build weekly rosters with real‑time wage‑cost forecasting, and capture accurate timesheets (including photo clock‑ins). The platform’s News Feed and task assignments improved communication and shift readiness, while automated timesheet exports to Xero reduced payroll errors and admin—resulting in tighter cost control, fewer instances of overstaffing, and smoother, more efficient operations across sites.

Gelato Messina

Declan Lee

Co-Founder