Case Study: SWEETNESS achieves rostering visibility, payroll control and profit growth with Deputy

The award-winning Sydney bakery uses Deputy to keep things running sweetly

SWEETNESS the Patisserie is an award‑winning artisan bakery in Sydney run by pastry chef Gina Karpf. As the business expanded from markets to a shop and wholesale, staff grew quickly and Excel-based rosters couldn’t keep up—managing multiple locations, Friday production crunches and payroll integration became time-consuming and made it hard to control labour costs.

Karpf trialed and implemented Deputy, configuring it for payroll integration, multiple locations and staff mobile access. Deputy delivered real‑time visibility of schedules, labour costs and casual availability plus reporting that lets her budget labour per job (for example, 40% of payroll), refine rosters and protect margins—resulting in better cost control, clearer rostering decisions and measurable profit growth.

SWEETNESS

Gena Karpf

Owner