Deputy
140 Case Studies
A Deputy Case Study
San Churro Chocolaterias, founded by Giro Maurici to recreate Spanish hot chocolate and churros, grew into a 52-store franchised network but faced messy rostering and poor team communication. Relying on notice-board schedules and convoluted spreadsheets led to missed shifts, wasted admin time and difficulties rolling out training and product updates across stores.
San Churro implemented Deputy, a simple rostering and communication tool that integrates with Xero, tracks hours via the app and applies correct award and penalty rates. Managers now get accurate labour-cost visibility and can post news alongside rosters; the company saves two admin hours per store per week (about $130,000 a year), while payroll accuracy, employee engagement, retention and the customer experience have all improved.
Giro Maurici
Founder