Case Study: Reliant Healthcare scales from 6 to 180 staff and streamlines rostering with Deputy

Reliant Healthcare relies on Deputy for optimal staff scheduling

Reliant Healthcare, founded in 2013 in NSW, provides in-home nursing and care services and grew from a 6-person start-up to 180 carers and nurses. The founders needed a simple, scalable scheduling and rostering system to replace manual spreadsheets and paper timesheets, support remote workers, and prevent staff overload while enabling rapid, reliable client response.

They adopted Deputy, gaining a single view of bookings, staff availability and jobs, plus click-to-accept shifts and stress profiles to manage fatigue. Integration with Xero eliminated manual data entry, cut costs and errors, sped up back-office work, and gave Reliant the operational confidence to expand.

Reliant Healthcare

Alexandra Conroy

Director