Deputy
140 Case Studies
A Deputy Case Study
Hollydene Estate Wines, a Hunter Valley winery led by Karen Williams, reopened its iconic estate and launched a new restaurant but needed scalable, modern systems to run seven-day hospitality operations and a diverse team. Williams wanted technology that would drive growth, boost staff engagement and replace time-consuming manual rostering and payroll processes that were limiting efficiency.
The team implemented Deputy, integrated with Xero, using features like Open Shift, mobile rostering and automated timesheets. The result: rosters published weeks in advance, staff claim qualified shifts via their phones, timesheets export to payroll with one click, and managers gain real-time visibility—reducing admin, ensuring accurate pay and freeing leadership to focus on marketing and customer service.
Karen Williams
Owner and Executive Director