Case Study: Focus Eye Centre achieves streamlined rostering and effortless payroll with Deputy

Focus Eye Centre has been dedicated to the diagnosis and effective treatment of eye diseases

Focus Eye Centre, a Sydney-based specialist eye practice with two locations that treats up to 400 patients and performs around 50 operations weekly, had relied on manual Excel rosters and paper timesheets. That system left HR and the office manager spending excessive time on scheduling, chasing staff, verifying hours and filing papers, creating delays, errors and unnecessary administrative workload.

Practice consultants from Surgical Partners introduced Deputy (a one-month trial) and integrated it with Xero, completing the transition in 16 days. Staff now clock in on a Deputy kiosk and managers approve hours with two clicks, triggering alerts for missed sign-ins; spreadsheets and paper timesheets have been eliminated, payroll is streamlined, administrative hours and human error have fallen, and staff accountability and office productivity have improved.

Focus Eye Centre

Cara Cross

HR Manager