Case Study: Da Massimo achieves streamlined scheduling and smoother restaurant operations with Deputy

Deputy provides the perfect base for creating authentic Italian pizza

Da Massimo is a family‑run Melbourne pizzeria known for authentic Neapolitan pizza made from a traditional two‑day dough recipe. Despite strong demand and rave reviews, the business struggled with manual, paper‑based operations—broken POS, handwritten notes, Excel rostering and no visibility into staff attendance—making scheduling, communication and HR compliance time‑consuming and error‑prone, especially with a largely casual workforce.

After upgrading to Kounta POS, Da Massimo adopted Deputy for rostering, staff communication and timesheets (directly importing to Xero) and integrated it with Kounta to tie sales to labour metrics. Deputy streamlined scheduling, improved shift visibility and task management via staff phones, created reliable compliance records and saved significant time and money—becoming, in the manager’s words, a “second‑in‑command” that keeps the restaurant running smoothly.

Da Massimo

Joe Floriddia

Manager