Case Study: New Age Security achieves streamlined rostering and accurate payroll with Deputy

Deputy helps New Age Security to manage time and attendance of security guards across a range of sectors

New Age Security, a Reservoir, Victoria–based provider of static guards, patrols, event and specialist security services, has grown rapidly since 2009 and now manages a mix of 65 staff and about 30 contractors. That growth made rostering increasingly complex and time-consuming: managers relied on Excel, spent hours assembling and rechecking rosters, chased staff by phone and email, and risked double-bookings and payroll delays.

Switching to Deputy automated rostering, prevented double bookings, and shows real-time availability; published rosters trigger texts and emails and let staff acknowledge shifts from their phones. The platform feeds logged time directly into timesheets, saves hours of work each week, speeds and improves payroll accuracy, reduces errors and phone calls, and gives management better reporting to optimise wage costs and run the business more efficiently.

New Age Security

Gagan Arora

Director