Case Study: Ace Hardware halves scheduling time and saves 10 hours/month with Deputy

Deputy has cut our time creating schedules by 50%

Heuser Ace Hardware is a family-owned store founded by Bobby Heuser in 2016. As the business grew, scheduling on Excel became a major headache—time-consuming, error-prone, and unable to handle vacation requests, shift swaps or employee preferences—leaving Bobby with a heavy administrative burden and wasted hours each week.

Switching to Deputy solved those problems quickly: the interface was easy for all staff to adopt (even older employees), rollout took only one third of the expected time, and tablets allowed in-store clocking and schedule access. The result was a 50% reduction in schedule-creation time (about 10 hours saved per month), 10% of management time freed each week, improved staffing accuracy, and less stress for Bobby so he can focus on serving the community.

Ace Hardware

Bobby Heuser

Owner