Case Study: Dallas Air boosts profitability and streamlines field operations with Deputy

Dallas Air is a professional air-conditioning services, maintenance and installation company

Dallas Air is a Sydney-based air‑conditioning services, maintenance and installation company serving large corporate and government clients. With up to 30 mobile technicians—many of whom don’t see each other or the head office for weeks—growth created mounting scheduling, allocation and communication problems: paper-based job sheets, constant phone calls and heavy administrative time spent matching specialist staff to jobs and ensuring on‑site attendance.

Deploying Deputy’s time & attendance, scheduling, task allocation and journal features allowed technicians to check in at sites, receive tasks and access site documentation digitally, and automatically generate timesheets. The result was faster, clearer communication across multiple sites, reduced admin overhead, better accountability and morale, fewer on‑site project managers, and improved job profitability through tighter tracking and real‑time oversight.

Dallas Air

Rodney Jackson

Founder and Director