Case Study: 3 Cups achieves 30% time savings on scheduling and payroll and increases revenue with Deputy

3 Cups can run more efficiently with Deputy streamlining their business operations

3 Cups is a neighborhood coffee shop in Holladay, Utah, founded by industry veteran Derek Belnap, serving premium coffee, house-made pastries and gelato with a focus on quality and community. As the business grew, Derek found himself spending hours on back-office tasks—manually creating schedules, managing timesheets via texts and pen-and-paper, and processing payroll—pulling him off the floor and away from customers.

By adopting Deputy, 3 Cups gained a mobile, easy-to-use scheduling and communication platform integrated with Square and Xero, allowing Derek to update schedules from his phone, push team messages and training via the News Feed, and export accurate timesheets to payroll with one click. The change cut time spent on scheduling and payroll by 30%, improved payroll accuracy and labor forecasting, boosted team productivity and customer service, and freed Derek to spend more time with customers and growing the business.

3 Cups

Derek Belnap

Owner