Case Study: vTECH io cuts TCO by 50% and frees IT to innovate with Dell Technologies PCaaS

vTECH io, a system integrator and managed services provider, gives its customers the financial flexibility to focus on strategic IT with Dell Technologies PCaaS

vTECH io, a system integrator and managed services provider with a large public-sector customer base, struggled with customers who lacked capital and were stuck managing outdated devices—forcing IT teams into constant firefighting. To provide flexible financing and modern PC lifecycle services, vTECH io partnered with Dell Technologies to offer PC-as-a-Service (PCaaS) and Dell Financial Services.

Using Dell Technologies’ PCaaS and financing, vTECH io now delivers fully configured hardware, lifecycle management, and scalable support so customers can focus on innovation rather than maintenance. The Dell Technologies solution reduced total cost of ownership by up to 50%, cut help-desk requests by about 75%, and helped vTECH io grow annual services revenue roughly 10× while broadening its customer base and modernizing PC management.

vTECH io

Chris McDaniel

Vice President of Sales