Case Study: Trident Proposal Management achieves simplified, secure, scalable IT with Dell Technologies' APEX Managed Device Service

Managed IT solutions tailored for every business size

Trident Proposal Management, a U.S.-based consulting firm that supports government contractors, had no dedicated IT staff and a distributed workforce across the country. To ensure devices stayed current, secure and supported, Trident turned to Dell Technologies and its Dell APEX Managed Device Service—a fully managed, subscription-based IT solution tailored for small to mid-size businesses.

Dell Technologies used Dell APEX Managed Device Service to provide device imaging and application installation, migrate the firm’s email from Gmail to Microsoft Outlook, and deliver 24x7 support, advanced antivirus, proactive issue detection and fleet reporting. The service let Trident quickly migrate its entire team to new PCs, simplify onboarding, strengthen cyber resilience, and save time by outsourcing IT while scaling capacity and costs to match growth.

Trident Proposal Management

Ben Galendez

Capture & Proposal and IT Manager