Case Study: Frenship ISD strengthens K–12 cybersecurity and cuts incident response times by up to 85% with Dell Technologies

Hardening K–12 cybersecurity with expert managed services

Frenship ISD, a K–12 district in Lubbock County serving 10,000+ students and 1,200 staff, faced rising phishing, ransomware and nation-state activity and was overwhelmed by more than 50 million annual security alerts. To add 24/7 proactive intelligence, reactive intrusion response and a single-pane management view without diverting limited IT resources from education, the district engaged Dell Technologies and implemented Secureworks Threat Detection and Response and Secureworks Managed Detection and Response.

Dell Technologies’ Secureworks services centralized alerts, provided round‑the‑clock monitoring and prioritized incidents into a manageable queue, enabling automated remediation and clear reporting for leadership. The result: faster visibility and response (incident response times cut by up to 85%), about 1,000 staff hours saved annually, prioritized handling of millions of alerts and a stronger, more cyber‑aware district culture supported by Dell Technologies.

Frenship ISD

Joe Barnett

Chief Technology Officer