Case Study: Steward Healthcare Systems achieves scalable, zero‑downtime EHR performance and faster patient care with Dell Technologies

Delivering better patient care on a broader scale

Steward Healthcare Systems, a rapidly expanded physician‑led network that quadrupled in size after acquisitions, faced performance issues and occasional outages that threatened timely access to electronic health records and patient care. To stabilize and scale its environment the organization turned to Dell Technologies, deploying solutions such as Dell EMC PowerMax (for EHR storage), VxRail, XtremIO, PowerScale and PowerProtect alongside VMware virtualization.

Dell Technologies implemented NVMe‑based PowerMax arrays, VxRail hyperconverged infrastructure and a suite of Dell EMC storage and protection products, plus CloudIQ monitoring and analytics. The result: sub‑100 ms latency for clinicians, zero downtime, a 6:1 data reduction ratio, consolidation from three storage racks to one (doubling capacity in a single cabinet), support for 6 million patient encounters annually, thousands of dollars saved in power and data‑center costs, and improved staff productivity.

Steward Healthcare Systems

Michael Hale

Executive Director, Enterprise Architecture & Engineering