Case Study: NTT Docomo achieves zero-touch operations and 50% faster 5G cloud deployment with Dell Technologies (VMware Cloud Foundation on VxRail)

Building cloud infrastructure for the 5G era with VMware Cloud Foundation on VxRail Promoting zero-touch operations

NTT Docomo, a leading telecommunications provider in Tokyo, needed to build a carrier-grade cloud infrastructure to support Docomo Open Innovation Cloud® for the 5G era under a tight timeline. The company faced compressed build windows, siloed service infrastructures, and a goal to move to zero-touch operationalization; they selected Dell Technologies’ VMware Cloud Foundation on VxRail (running on Dell EMC VxRail with Dell ProSupport Plus) to meet those demands.

Dell Technologies deployed VCF on VxRail (All‑Flash VxRail) with integrated management and Secure Remote Support, simplifying hardware/software compatibility and automating lifecycle operations. The solution enabled full service operation just eight months after equipment delivery—shortening time to go‑live by more than 50%—improved performance and support responsiveness, and paved the way for NTT Docomo’s move toward zero-touch operations.

NTT Docomo

Kazunori Iida

Service Design Department/Infrastructure Systems/Director