Case Study: ORBCOMM achieves an award‑winning global intranet to unite employees and enable secure, anytime‑anywhere access with Dell Technologies

Award-winning intranet helps employees to keep essential goods moving

ORBCOMM, a global IoT provider that tracks and monitors assets across transportation, construction, maritime and other industries, faced a fragmented, underused intranet as rapid growth and 12 acquisitions in five years left its 21-country workforce dispersed and poorly connected. Needing a modern, searchable, mobile-friendly hub built on its Microsoft 365 strategy, ORBCOMM engaged Dell Technologies Services to design and deliver a new employee intranet on SharePoint Online.

Dell Technologies applied a three‑phased consulting approach—working with ORBCOMM stakeholders, using BindTuning themes/web parts, and delivering templates, short training videos and a content framework—launching the new “Pulse” intranet in 12 weeks. The solution gave employees one source for news, training (ORBCOMM University) and product docs (Product Portal), enabled non-technical teams to post updates within minutes, accelerated Microsoft Teams adoption, kept staff connected during COVID‑19, and earned ORBCOMM an Honorable Mention for exceptional internal communications from Ragan Communications.

ORBCOMM

Jeff Clement

Vice President of Information Systems and Technology