Case Study: Online Financial Services Company achieves ten-fold reduction in fraud losses with Dell EMC (RSA FraudAction)

Financial services company sees ten-fold drop in fraud losses with RSA ® FraudAction ™

Online Financial Services Company was facing a surge in phishing and Trojan attacks that drove up fraud losses and overwhelmed its small security team, which spent long hours researching, filing abuse complaints and coordinating takedowns. To address this, the organization engaged Dell EMC and deployed RSA FraudAction services, including the RSA FraudAction Anti‑Phishing and Anti‑Trojan offerings and the RSA Anti‑Fraud Command Center (AFCC).

Dell EMC’s RSA FraudAction and FraudAction Intelligence services provided 24x7 monitoring, rapid site take‑downs, and real‑time threat intelligence via the AFCC, allowing the team to detect and neutralize Trojan attacks within hours. As a result, fraud losses fell by a factor of ten, help‑desk burden and incident‑handling time were greatly reduced without adding headcount, and management gained actionable intelligence to guide strategic IT and security investments.