Case Study: Asia United Bank achieves increased customer confidence and secure online banking with Dell EMC (RSA SecurID two-factor authentication)

Authentication solution bolsters confidence among Asia United Bank’s online customers

Asia United Bank (AUB), a Philippine commercial bank, needed to overcome customer reluctance to use e‑banking caused by fears of Internet fraud and weak passwords. To provide a scalable, easy‑to‑use strong authentication solution, AUB selected Dell EMC’s RSA SecurID two‑factor authentication and RSA Authentication Manager to protect customers’ sensitive account information and support multiple third‑party applications.

Dell EMC implemented RSA SecurID OTP tokens plus centralized RSA Authentication Manager for easy policy administration, completing the rollout within three months with minimal programming. The solution delivered doubly secure remote access, reliable token usability, and scalability for future channels; as a result AUB saw increased customer confidence and adoption, stronger loyalty that supports revenue growth, and a cost‑effective, centrally managed security posture.

Asia United Bank

Rustico C Nazareno

Senior Vice-President