Case Study: Signify achieves 99.999% uptime for secure hosted two-factor authentication with Dell EMC (RSA)

A Decade of Secure, Hosted Authentication Services

Signify, a managed security services provider, needed to deliver secure, hosted two‑factor authentication that was reliable, flexible and backed by 24x7 support for customers that lacked in‑house resources. To meet those requirements, Signify built its hosted offering on Dell EMC’s RSA SecurID authenticators and managed authentication services to ensure quick deployment and strong token-based security.

Using Dell EMC’s RSA SecurID technology alongside Signify’s Identity Management Centre and web helpdesk, the solution provided market‑leading one‑time‑password authentication, SaaS login support and round‑the‑clock support. The Dell EMC‑based service delivered measurable impact—better than 99.999% uptime (just two minutes of downtime in three years), low token failure rates, cost savings versus internally managed authentication and freed customers’ IT teams to focus on mission‑critical work.

Signify

Dave Abraham

CEO