Case Study: Swisscom achieves first-time-right fiber roll-out with Deepomatic Lens

Swisscom boosts first-time-right to 95% with Deepomatic

Swisscom, the largest fiber-optic network provider in Switzerland, faced challenges in scaling up its fiber deployments. Manual quality checks were limited, causing a six-month roll-out delay, costly revisits, and inconsistent documentation. They required an AI-powered solution to automate quality control and ensure work was completed correctly the first time. To address this, they partnered with vendor Deepomatic.

Swisscom implemented Deepomatic's computer vision software, NetLux AI, to provide real-time quality control for technicians. This solution automated checks, empowered technicians to self-correct on-site, and tied subcontractor payments to verified quality. The results included a boost in first-time-right work to 95%, a tripling of QA capacity, and the elimination of the roll-out delay. Deepomatic's solution enabled Swisscom to accelerate its time to revenue and achieve significant cost savings.

Swisscom