Case Study: Zagiel S.A. streamlines business workflows with Decisions

Zagiel S.A. cuts development cost and speeds workflow processing with Decisions

Zagiel S.A., a leader in Poland's consumer finance market, faced challenges with disjointed and hard-to-manage workflows across its systems. These processes were inefficient, difficult to measure, and costly to develop using traditional methods. They turned to vendor Decisions and its ProcessMaker platform to gain an integrated tool for business process management.

Decisions implemented several key ProcessMaker workflows for back-office and front-office automation, covering areas from credit documentation to access control. The solution increased process manageability and traceability while decreasing processing time and development costs. The vendor's platform also reduced application mistakes and improved collaboration through its structured workflow and validation capabilities.

Zagiel S.A.