Case Study: Tulsa Community College speeds approvals and digitizes workflows with ProcessMaker

Tulsa Community College cuts approval delays by 4 to 5 hours with Decisions

Tulsa Community College (TCC), a multi-campus institution, faced a significant challenge due to its heavy reliance on paper-based applications and request forms. This manual process caused severe delays and inefficiencies, as forms had to be physically transported between campuses for approvals, leading to slow response times and administrative bottlenecks. To address this, TCC turned to the vendor Decisions and its ProcessMaker platform for a workflow automation solution.

Decisions implemented ProcessMaker to digitally transform TCC's administrative processes. The solution seamlessly integrated with the college's existing systems, automating workflows for finance, human resources, financial aid, and student services. The results were dramatically improved efficiency: approval times for documents like graduation applications and system access requests were greatly reduced, form errors were eliminated through pre-populated data, and employees gained self-service capabilities for leave requests. ProcessMaker provided enterprise-grade control, enabling TCC to focus more on delivering an exceptional student journey.

Tulsa Community College