Case Study: The Legacy Cabinet Company achieves 100% quote accuracy and process efficiency with Decisions for SAP Solutions

The Legacy Cabinet Company - Customer Case Study

The Legacy Cabinet Company (TLCC), a regional distributor of custom cabinets and countertops with 15 locations across the southeastern U.S., needed a better way to handle highly configurable quotes. Their Excel-based CPQ template caused version control issues, frequent incorrect SKUs and pricing, dirty data in SAP Business One, and about 40 hours per week of manual accounting review, while also limiting scalability and company-wide visibility.

Decisions implemented a web-based Configure-Price-Quote application powered by Decisions for SAP Solutions™ to replace the spreadsheet process. The new solution delivered 100% accuracy for SKUs, pricing, and taxes, reduced sales keystrokes, eliminated manual reviews, and improved process consistency and visibility across all locations; TLCC also reported 20% efficiency improvement, 35% quality improvement, and an estimated full ROI in 18 months based on labor savings alone.

The Legacy Cabinet Company

Charlie Agnew

Chief Executive Officer