Case Study: Stetson University streamlines transfer credit evaluation with Decisions

Stetson University scales transfer credit cases from 20 to 300 with Decisions

Stetson University faced a challenging manual process for evaluating transfer credits, relying on line-by-line transcript reviews and repetitive data entry into their Ellucian Banner system. This approach was slow, difficult to scale, and created a significant workload for staff. They turned to Decisions and implemented the ProcessMaker TCE Applicant solution to modernize this workflow.

The solution from Decisions digitized and automated the evaluation process using OCR technology and structured workflows. It automatically matched recurring courses to established equivalencies, centralized decision history, and provided full process visibility. This automation allowed Stetson to handle a surge from about 20 to nearly 300 transfer cases per month without increasing staff workload, transforming the process into a scalable, standardized operation.

Stetson University