Case Study: Shift4 achieves faster merchant bank account changes with Decisions

Shift4 cuts hours of manual payment processing with Decisions

Shift4, a leader in e-commerce payment processing, faced a significant challenge with its reliance on rigid, custom-built Windows applications. These applications required hours of manual effort to adjust and contained backend restrictions that hindered the company's aspirations for global expansion. Seeking to eliminate this large manual lift, Shift4's CTO turned to Decisions for an automation solution.

Decisions provided a comprehensive solution that enabled Shift4 to automate its processes and move quickly. The implementation allowed the company to refocus its time and energy, successfully eliminating the cumbersome manual effort that was previously required to manage thousands of daily transactions.

Shift4