Case Study: a lender achieves 60% faster post-closing loan audits with Decisions

Lender cuts post-closing audit review time by 60% with Decisions

A lender faced significant challenges in its post-closing loan audit process, which relied on slow and error-prone manual reviews to validate loan files. This labor-intensive process created delays in investor delivery, high operational costs, and increased compliance risk. To address this, the lender implemented a workflow automation platform from Decisions to automate its address comparison and exception handling.

Using Decisions, the lender automated data extraction and rule-driven comparisons across multiple systems, ensuring only flagged loans required manual review. This solution from Decisions resulted in a 60% reduction in post-closing audit review time. The lender achieved faster investor delivery, improved funding cycles, increased accuracy, and significantly lower operational costs by focusing staff efforts only on problematic files.