Case Study: Global Environmental Solutions streamlines chemical information analysis with ProcessMaker

Global Environmental Solutions, Inc. (gesi) cuts analysis time and eliminates redundant reviews with Decisions

The customer, Global Environmental Solutions, Inc. (GESI), faced challenges in streamlining its chemical analysis process for the Air Services Department. Their expert resources were consumed by conducting redundant analyses, and transcribing data from research was inefficient. They needed a solution to automate this workflow and securely control access to confidential results. The vendor Decisions provided its platform to address this.

Decisions implemented a solution where a new case was automatically initiated by an email. Their platform gathered chemical information, cross-referenced it with past analyses, and either provided an automatic recommendation or prompted an expert for feedback. This resulted in a significant decrease in the time necessary for each case and the potential for human error, while also increasing information security and transparency for GESI.

Global Environmental Solutions, Inc. (gesi)