Decisions
186 Case Studies
A Decisions Case Study
Evans Consoles, a manufacturer of custom control room consoles with a global presence, faced significant operational challenges. Their custom manufacturing process was plagued by inefficiencies, duplicated efforts, and missed tasks, which resulted in long project lead times and difficulty in capacity planning. To address this, they turned to the vendor Decisions and implemented its ProcessMaker platform to automate and standardize their workflows.
Decisions provided a solution using the ProcessMaker platform, which offered customizable, task-driven workflows and a user-friendly interface. This implementation streamlined operations across departments, leading to a substantial reduction in project lead times and improved task management. The measurable impact for Evans Consoles includes handling approximately 6,000 cases annually with around 170 users, achieving significant time savings and far greater operational efficiency.