Case Study: Silva Homes streamlines risk management with Decision Time

Silva Homes - Customer Case Study

Silva Homes, a not-for-profit housing association in south-east England, was struggling with an inefficient risk management system. Their previous solution was clunky and complicated, causing the team to rely on spreadsheets and documents. Key challenges included an inability to update risks in real-time and a lack of reliable customer support, which hindered their ability to report promptly to the board.

The solution was implemented by Decision Time, which provided an intuitive risk management platform. The new software allowed for real-time updates, clear assignment of risk owners, and offered exemplary customer support. As a result, the team at Silva Homes saved a significant amount of time and stress, successfully embedding a stronger risk management culture within the organization.

Silva Homes

Dena Barnes

Company Secretarial Assistant (Risk and Insurance)