Case Study: Dundalk Credit Union streamlines board meetings with Decision Time

Dundalk Credit Union - Customer Case Study

Dundalk Credit Union, a large member-owned financial cooperative in Ireland, faced significant challenges in managing its board and committee meetings. Its outdated process of creating and distributing digital meeting packs was cumbersome and time-consuming for staff, while board members struggled with late document delivery and security concerns. Seeking to modernize and improve efficiency, the credit union turned to the vendor Decision Time for its board portal solution.

By implementing Decision Time's software, Dundalk Credit Union streamlined its entire meeting process. The solution drastically reduced administrative time, saving approximately one day per month previously spent on printing and collating papers, while also enhancing document security and enabling earlier distribution of materials. Decision Time provided an intuitive platform that led to better-prepared attendees, more productive boardroom conversations, and easy access to historical data, fundamentally improving governance for the organization.

Dundalk Credit Union

Jackie Curran

Executive Assistant to the CEO