Case Study: Clúid Housing improves governance, risk management and board efficiency with Decision Time

Clúid Housing - Customer Case Study

Clúid Housing, Ireland's largest housing association, faced significant administrative challenges managing its board governance, risk registers, and strategic objectives. Their paper-based processes and inconsistent digital files across departments led to time-consuming collation of board packs, security risks, and a lack of clear oversight. They sought a solution from vendor Decision Time to centralize these processes, improve efficiency, and provide a strategic viewpoint for decision-making.

By implementing the Decision Time governance platform, including its meetings, risks, and goals modules, Clúid achieved a centralized and secure system. The solution provided clear audit trails, streamlined administrative work, and broke down silos between departments. The results included major time savings for staff, improved cross-departmental awareness, and more efficient, strategic meetings, fostering a cohesive organizational culture. Decision Time delivered a keenly priced and intuitive solution that transformed Clúid's governance processes.

Clúid Housing

Maria Patterson

Corporate Services Coordinator