Case Study: Berwickshire Housing Association streamlines board meetings with Decision Time

Berwickshire Housing Association - Customer Case Study

Berwickshire Housing Association (BHA), a housing provider in the Scottish Borders, sought to overcome the significant challenges of its paper-based meeting system. The process was inefficient, causing administrative stress, delayed distribution of board packs, security risks, and reduced preparation time for its volunteer board and committees. This led BHA to search for a digital solution to streamline its governance and Decision Time was selected as the preferred vendor for its meeting and board portal software.

The Decision Time software provided an intuitive and secure platform for managing meetings, which was quickly adopted by users of all technical abilities. The solution, supported by exceptional training, eliminated printing and postage costs, saving an estimated £3,000 annually and over 66,000 sheets of paper in the first year. Decision Time's implementation resulted in more productive and focused meetings, immediate distribution of documents, and a significant reduction in administrative workload, delivering clear financial and operational benefits to the organization.

Berwickshire Housing Association