Case Study: The Sisbarro Dealerships Superstore achieves streamlined operations and increased efficiency with Dealertrack DMS

Sisbarro streamlines operations with a new DMS partner

The Sisbarro Dealerships Superstore, a six-rooftop dealer group in Southern New Mexico, was struggling with a legacy DMS that offered outdated technology, poor support, limited visibility into metrics, and little control over outside vendors. Already a long-time Dealertrack eContracting customer, Sisbarro sought a more innovative, responsive partner and chose Dealertrack to implement Dealertrack DMS.

Dealertrack delivered Dealertrack DMS with the Opentrack Platform, providing 30 days of pre-implementation consultations and 100% on-site support during rollout while enabling third‑party integrations and deep-dive operational analytics. The new system streamlined processes and improved efficiency—reducing transit times for 72-hour contracts that had previously taken 7–10 days—while Dealertrack continues to roll out innovations and upgrades at no extra charge, helping Sisbarro boost visibility and the bottom line.

The Sisbarro Dealerships Superstore

Mike Tourtillott

General Manager