Case Study: Dwayne Lane’s Family of Auto Centers achieves 100% self-sufficiency for three new stores in seven days with Dealertrack DMS

Dwayne lane’s three new stores become self-sufficient in seven days

Dwayne Lane’s Family of Auto Centers, a six-location dealer group in Everett, Washington that sells up to 500 new and used cars a month, needed a modern, flexible DMS and a long-term partner to support rapid expansion after acquiring three stores in March 2016. The group required strong integration to tie future stores together, a system that would adapt to their processes, and an easy-to-use platform for employees — needs they addressed by implementing Dealertrack DMS.

Dealertrack provided a point-and-click, mobile-compatible DMS with real-time data and a responsive support team, enabling fast onboarding and consistent processes across stores. As a result, Dealertrack got the three new locations up and running with minimal issues and the employees were 100% self-sufficient within seven days, delivering measurable time savings and unified operations across the dealer group.

Dwayne Lane’s Family of Auto Centers

Ken Barczyszyn

Controller, Chief Financial Officer