Case Study: Driver's Village achieves seamless growth and workforce-ready technology with Dealertrack DMS

Driver’s Village Equipped to Handle Changing Workforce

Driver's Village, a multi-franchise dealer group in Cicero, New York, faced challenges from rapid growth through acquisitions, a changing workforce used to modern interfaces, and the need to integrate an increasing number of third‑party vendors. They turned to Dealertrack DMS (including Dealertrack’s Opentrack integration) to support seamless data migrations and secure, real‑time connections as they expanded.

Dealertrack implemented its DMS platform and Opentrack integrations to migrate data smoothly during acquisitions, provide secure bidirectional, real‑time vendor connections, and deliver an intuitive point‑and‑click interface that helps new hires ramp up quickly. As a result, Dealertrack has been a trusted partner for Driver’s Village for more than 20 years, enabling continued business growth, easier employee onboarding, and reliable third‑party integrations.

Driver's Village

Firas Makhlouf

Chief Information Officer