Case Study: Crestmont Cadillac and Hyundai achieves a smooth, no-data-loss DMS transition and happier employees with Dealertrack DMS

Crestmont has a smooth DMS transition with Dealertrack

Crestmont Cadillac and Hyundai, a family-run dealership in Northeast Ohio that sells about 300 cars per month and is the leading Cadillac dealer in Ohio, faced an abrupt cancellation from its DMS provider of 35 years and had to find a new, adaptable system quickly. After evaluating options for product quality, pricing, and partnership outlook, Crestmont selected Dealertrack DMS.

Dealertrack provided a five-week training and transition program, executing a smooth DMS conversion with no data loss and an intuitive point-and-click interface that improved employee comfort and morale. As a result, Crestmont is confident in Dealertrack as a long-term partner and better positioned to meet the challenges of a rapidly changing industry.

Crestmont Cadillac and Hyundai

Andrea Park Zadd

Project Manager