Case Study: Bob Smith Toyota achieves faster, more efficient operations and superior customer support with Dealertrack DMS

Bob Smith Toyota finds success with DMS switch

Bob Smith Toyota, a dealership known for prioritizing customer care, was hindered by an outdated DMS and slow or absent support from its previous provider, which made everyday tasks and customer service more difficult. Seeking better technology and responsive service, the dealership switched to Dealertrack DMS.

Dealertrack provided an easy-to-use DMS, continuous platform updates, and elevated support that typically resolves issues within one to two hours; as a result, Bob Smith Toyota manages data and daily tasks faster and more efficiently, improving customer service and driving stronger business performance.

Bob Smith Toyota

Peter Smith

General Manager