Case Study: Coast to Coast achieves streamlined reporting and record performance with DealerSocket IDMS

IDMS Brings All the Pieces Together for Coast to Coast

Coast to Coast Motors, a 30-year-old family-owned operator of seven buy-here, pay-here locations in the Houston, Oklahoma City, and Tulsa areas, was operating on a legacy Finance Express (FEX) system and needed better visibility and coordination across sales, service, and collections. To address fragmented workflows and reporting limitations, the group switched to DealerSocket's IDMS three years ago.

DealerSocket delivered IDMS with strong reporting, an API for transferring large datasets to third-party analytics, and dedicated customer success support, enabling deeper multi-rooftop visibility and accurate month-to-date collections. With DealerSocket’s solution and hands-on support (including Customer Success Manager Anthony Wright), Coast to Coast recorded one of its best months ever and significantly improved integration, connectivity, and operational insight.

Coast to Coast

Travis Allison

Chief Financial Officer