Case Study: Trustpilot builds a governed, AI-ready data foundation with DataHub Cloud

Trustpilot catalogs 500,000+ assets with DataHub

Trustpilot, a leading consumer review platform, faced a significant challenge managing its complex, 19-year-old data estate spanning AWS and GCP. With over 500,000 assets, there was no central catalog, no consistent ownership model, and no lineage visibility. This lack of governance meant answering basic questions about data location and ownership required manual effort, creating a major bottleneck for its engineering and analytics teams. To solve this, Trustpilot implemented DataHub Cloud.

DataHub provided a central platform for data discovery, ownership, lineage, and quality, structured around a five-pillar governance framework. The solution cataloged Trustpilot's entire data estate, enabling engineers to trace migration impacts in minutes and allowing business users to self-serve answers without contacting the data team. The results included the documentation of 568 business metrics, a shift to a "DataHub-first" culture, and the establishment of a governed foundation essential for the company's future AI workflows.

Trustpilot