Case Study: Global Supply Chain Parts and Service Provider achieves improved delivery performance with Danfoss Parts and Service

Global Supply Chain Parts and Service Provider - Customer Case Study

Danfoss supported Global Supply Chain Parts and Service Provider, a distribution partner that needed better availability and reliability to meet customer demand for critical hydraulic components, especially the S90, S45, and S51 product lines. The customer’s challenge was reducing lead times and improving on-time delivery for distributors and end customers in a competitive, fast-moving market.

To address this, Danfoss Parts and Service implemented off-the-shelf stock and safety stock through its Distributor Remanufacturing Program, promising shipment within 24 hours for short-request orders. Danfoss also improved planning, operations, and customer service to move toward a more market-driven supply chain, increasing request on-time delivery globally from 78% to 92% and confirmed on-time delivery from 85% to 98%.