Case Study: Stellar Senior Living achieves reduced turnover and improved employee engagement with DailyPay

Stellar Living Seeks to Improve Retention and Employee Engagement

Stellar Senior Living, a multi-location senior care operator, faced high turnover and low engagement among hourly caregivers and support staff driven in part by a semi-monthly payroll schedule (paydays on the 10th and 25th) that frequently misaligned with employees’ bill cycles. Converting to weekly payroll would have more than doubled payroll processing costs, so Stellar Senior Living partnered with DailyPay to address retention and employee morale without materially increasing payroll expenses.

DailyPay deployed its on-demand pay solution with largely automated processing that required little hands-on administration and no extra cost to Stellar Senior Living. Within the first five weeks, an average of 26% of employees activated DailyPay (reaching 35% in the three best-performing facilities); employees reported improved cash flow and morale, and Stellar reduced its onboarding/offboarding burden — easing HR and accounting strain and helping tackle turnover-related costs.

Stellar Senior Living

Tyler Hudgins

Corporate Accountant