Case Study: CaLLogix boosts recruitment, retention, and employee engagement with DailyPay

Callogix Finds a Great New Offering To Solve Their Recruitment & Retention Challenges

CaLLogix, a New Hampshire–based contact center with nearly 1,000 operators running 24/365, faced high turnover and mounting replacement costs that threatened service quality and competitiveness. To improve recruitment, retention, and employee engagement without raising wages further, CaLLogix turned to DailyPay’s financial-wellness offering that gives employees on-demand access to earned wages.

DailyPay was implemented quickly with no payroll changes and provided employees instant access to earned pay to avoid overdraft, late fees, or high-interest loans—potentially saving workers up to $1,000 per year. The launch generated company-wide buzz: 20% of employees activated and made a transfer in the first week and 34% had used the product by week three, helping CaLLogix attract talent faster and boost engagement while DailyPay takes on customer support and implementation burden.

CaLLogix

Sherry Leonard

Chief Executive Officer