Case Study: Wendy’s franchise Calhoun Management cuts turnover 28.5% with DailyPay

Calhoun Management Improves Its Wendy’s Employee Retention Rate with DailyPay

Wendy’s franchise operator Calhoun Management (90 locations, ~2,327 employees) was losing ground on hiring and retention because competitors offered on‑demand pay and the company also struggled with cash shrinkage and manual cash advances. After two problematic on‑demand providers that created pay‑card issues, funding failures and poor support, Calhoun turned to DailyPay for an on‑demand pay solution.

DailyPay delivered a simple, cardless on‑demand pay program that integrated with existing payroll and timekeeping processes and provided strong account and customer support. Since launch enrollment hit 40%, DailyPay reports a 28.5% drop in turnover among users and that users stay nearly twice as long as non‑users; Calhoun eliminated register cash advances and manual reconciliation, saw improved employee behavior, and maintained seamless service through a payroll conversion thanks to DailyPay.

Wendy’s

Sandi Shaw

Human Resources Director