Case Study: Pendo achieves faster, more reliable testing and higher customer trust with Cypress

Pendo boosts quality with Cypress and 5,000 automated tests

Pendo, a product experience platform, faced challenges with product quality and reliability during its hypergrowth phase. Their initial homegrown automated testing solution was difficult to maintain and adopt, causing delayed releases and diverting resources from customer-focused work. They needed a stable, efficient, and easily adoptable test automation solution from a vendor like Cypress.

By implementing the Cypress App, Pendo's team was able to quickly write reliable tests, with engineers becoming productive in minutes instead of weeks. The solution enabled them to write over 5,000 automated tests, increase their NPS score, and reduce testing time from days to just 20 minutes. Using Cypress Cloud saved them over six months of CI machine time in the past year and allowed them to confidently push releases twice a week.

Pendo