CX Company B2B Case Studies & Customer Successes

CX Company enables your organisation to deliver successful customer journeys across every digital channel and device, capturing information and using it to deliver a personalised experience for every customer, every time. By doing so they will turn each contact your customers make with you – or you make with your customers – into a valuable interaction; one that enhances loyalty, drives engagement and maximises lifetime value. They offer digital first technology, services, consultancy and BPO.

Case Studies

Showing 7 CX Company Customer Success Stories

search button

How Chatbot O. helps energy supplier connect with its customers

How an insurer reduced operational costs by 27% with the help of its chatbot

How an insurance company achieves customer driven digitalisation via its chatbot

How a leading Insurance group reduced 50% of live customer contact with intelligent selfservice

Leading fashion brand, Missguided, decreases live contacts and costs by 14%

Innovative customer service made simple with CX Company solutions

How a pet insurer increases its online conversion rate by 35%

No matching case studies