Case Study: The Meetings Concierge achieves 100 hours back annually and faster RFPs with Cvent

The Meetings Concierge - Customer Case Study

The Meetings Concierge is a two-person independent site-selection firm that sources venues for more than 50 events a year (about 20% international). As demand grew, owners Nancy Nachman and Leeann Philipsen spent 1–2 hours per client building and updating spreadsheets and manually sending RFPs to hotels, a slow, error-prone process that added nearly 100 extra hours of work annually and left clients waiting for proposals.

Switching to the Cvent Supplier Network gave them a single, user-friendly tool to auto-populate spreadsheets, send RFPs directly, and access comprehensive venue data worldwide. The platform dramatically reduced manual work (saving roughly 100 hours a year), sped up responses and presentations, and freed the team to win new business and deliver a more polished, scalable service.

The Meetings Concierge

Nancy Nachman

Owner, and Chief Connecting Officer