Case Study: Meetings and Incentives Worldwide achieves 28% cost savings and up to 25 hours saved per event with Cvent

Meetings and Incentives Worldwide - Customer Case Study

Meetings & Incentives Worldwide (M&IW) is a family-owned meetings management firm that runs more than 2,000 events annually across healthcare, food, insurance, professional services, and manufacturing. As the business grew, its team struggled with disparate technologies that required manual data syncing and slow workflows, leaving them unable to deliver real-time reporting, efficient registration/check-in, or streamlined venue sourcing for clients.

M&IW consolidated its tools on Cvent’s Event Management platform (including Cvent Supplier Network, CrowdCompass, OnArrival, and Inquisium), gaining a single source of data and automated processes. The move delivered measurable results: 28% overall cost savings via CSN (4.81% room-rate savings), a 3% boost in process efficiency, 5–10 hours saved per event with OnArrival, and 10–15 hours saved per event through automated stakeholder reports—plus significant reductions in printing/shipping costs and stronger cross-event reporting and client insights.

Meetings and Incentives Worldwide

Tina Madden

CFO