Case Study: Conference Catalysts achieves 25% YoY growth and 10x attendee growth with Cvent

Leveraging Cvent technology and powerful integrations to grow business success

Conference Catalysts is a full‑service conference and association management agency that, after 16 years in business and more than seven years partnering with Cvent, faced a sudden crisis when the pandemic forced rapid pivots from in‑person to virtual events. With over 40 client conferences and thousands of expected attendees impacted, the team needed to maintain attendee growth and a seamless registration experience while managing complex refunds, custom discounts and time‑consuming manual account creation that risked errors and poor user access.

By leveraging Cvent’s Event Management (Registration), Supplier Network, OnArrival and custom API integrations with their virtual platform, Conference Catalysts automated fee updates, discount codes, user account syncing, onsite check‑in and communications. The result: faster, error‑free workflows, scalable reporting and measurable growth — including a 26% increase in paid attendance and 96% budget surplus for a key conference, a doubling of events managed, a 10x increase in attendees across programs, and more than 25% year‑over‑year top and bottom‑line growth, now running 60+ events and 150,000+ attendees annually.