Case Study: Ergo Consulting achieves 5X faster check-in and 70% fewer staff with Cvent

Ergo Consulting - Customer Case Study

Ergo Consulting, a Cochin-based full-service event management firm, faced major check-in and badging challenges at large conferences like UST Global’s D3: pre-printing badges offsite, no spot-registration capability, RFID data errors, and heavy manual intervention that slowed arrivals and risked inaccurate attendee records.

By adopting Cvent’s OnArrival and CrowdCompass mobile app with onsite iPad check-in and in‑situ badge printing (plus Event in Box hardware), Ergo cut check-in time from 90 to 20 seconds (5x faster), reduced check-in staff by 70% (3 vs 10), improved data reliability, and boosted attendee engagement through app features and SocialWall—delivering a smoother, more digital and efficient event experience.

Ergo Consulting

Rajeev Gopinathan

Director